Telephone Policy

A telephone line is provided for library business.  Personal calls should be kept at a minimum.  No personal long distance calls are allowed.

    1. Telephone Requests
        A maximum of three books; newspaper or magazine articles per phone call will be checked for availability, when the caller can provide information so that the item may be checked quickly.  When the caller cannot provide adequate information, staff will encourage the caller to come to the library to be assisted in locating the specific item desired.  Reference staff will not read lengthy lists or long passages of statistics, technical medical or legal information to the caller.  Staff will request that the caller visit the library personally to see or make copies of the information personally to ensure that accurate information is obtained.

    2. Homework/School Assignments
        In regard to homework and school assignments, if the inquiry is factual and can be answered quickly, the answer may be given by telephone.  If an extensive search is required, the student is encouraged to visit the library, where assistance will be offered.